Tradition to tech: Here’s how Mumbai's dabbawalas are embracing change

The dabbawalas, clad in white outfits and Gandhi caps, are a symbol of Mumbai's cultural identity. However, they are struggling to make ends meet due to the pandemic and have faced hardships during the lockdowns.

Montages in films based in Mumbai recurrently feature a scene of a crowd in motion at a suburban railway station, often picturising grandeur stations like Chhatrapati Shivaji Maharaj Terminus. Even in the crowd, one community could be distinguished and they are the 'dabbawalas'.

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