A new WhatsApp chatbot facility supposed to make information on civic services available at citizens’ fingertips carries frustratingly incorrect information
The chatbot shows Ashok Khairnar, who succumbed to Covid-19 in July 2021, as an assistant commissioner of the H-East ward
The BMC on Friday launched a WhatsApp chatbot facility offering over 80 citizen-related services. Though the facility aims at providing links and assistance to citizens, businessmen and tourists, the ward level information is at least a year old. mid-day found quite a lot of officials’ names wrongly stated.
"Exciting news! Mid-day is now on WhatsApp Channels 
Subscribe today by clicking the link and stay updated with the latest news!" Click here!
Subscribe today by clicking the link and stay updated with the latest news!" Click here!
