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Home > Brand Media News > Mastering Cashless Health Insurance Claims A Comprehensive Guide

Mastering Cashless Health Insurance Claims: A Comprehensive Guide

Updated on: 24 August,2023 04:28 PM IST  |  Mumbai
BrandMedia | brandmedia@mid-day.com

Read this story on Inquilab.Com

Navigate cashless medical insurance claims effortlessly. Learn the steps for planned and emergency hospitalization, making reimbursement claims, and why cashless coverage is essential.

Mastering Cashless Health Insurance Claims: A Comprehensive Guide

Health Insurance

 


How To Make Cashless Health Insurance Claims?


Unpredictable medical incidents can arise without warning, leaving you vulnerable. The responsible approach to confronting these situations involves securing an appropriate health insurance policy and offering vital financial protection for medical expenses.


Having a cashless mediclaim policy acts as a safety net, providing valuable financial reassurance. Neglecting this coverage could potentially expose you to significant financial hardships. Yet, if the procedure for claiming cashless health insurance becomes cumbersome, policyholders might become disinterested, resulting in the benefits going untapped.

Claim Settlement Types

While obtaining cashless health insurance is a straightforward process, navigating through insurance claims can pose challenges. The extensive documentation and intricate procedures might appear overwhelming, yet it's crucial to grasp them in advance. To simplify matters, let's delve into a comprehensive guide outlining the steps involved in initiating a health insurance claim.

Acquiring a cashless mediclaim policy for family is a smooth endeavor, but the task of claiming insurance can present difficulties. The extensive paperwork and complex procedures may appear lengthy and bewildering. Nonetheless, comprehending these aspects ahead of time is vital. To facilitate your understanding, here's a detailed breakdown of the process for initiating a health insurance claim.

Health insurance claims can be made through two primary methods:

  1. Cashless
  • Planned
  • Emergency
  1. Reimbursements

Health Insurance Cashless Claims Procedure

The cashless health insurance policy claims feature offered by an insurance company implies that if you require hospitalization, you won't be required to make any upfront payments for the covered costs. Instead, the insurance provider will directly settle the bill with the hospital on your behalf. However, this convenience of a cashless Mediclaim policy for family is limited to a specific network of hospitals that maintain agreements with the insurance company.

Planned Hospitalisation

When you've scheduled a specific medical procedure or surgery and are aware of your impending hospitalization, it falls under the category of planned hospitalization. In such instances, the following steps need to be followed:

Notify the insurer

Complete the cashless health insurance policy claim form and send it to the insurance company, ensuring it reaches them at least five days before the scheduled treatment.

Await confirmation

Upon receiving your cashless insurance claim form, the insurer will inform the hospital and issue a confirmation letter to you. This confirmation letter remains valid for seven days from its issuance date.

Present the documentation

On the day of your admission, provide the health card to the hospital. Your responsibility ends here, as your insurer will directly settle the medical expenses with the hospital.

Emergency Hospitalisation

When hospitalization occurs suddenly and unexpectedly, as, in the case of an accident, it falls under emergency hospitalization. In such situations, the following steps are to be followed:

Notify the insurer

Inform the insurance company or their third-party administrator within 24 hours of being admitted to the hospital. This is crucial to generate a cashless mediclaim policy for family Claim Intimation/Reference Number. The required documents for accessing Cashless services are outlined below:

  • Customer ID Proof with Photo
  • Insurance Card
  • Customer Address Proof
  • Policy Copy

Authorization letter

Following the submission of the cashless mediclaim policy claim form, the insurance provider will provide an authorization letter to the hospital.

In this scenario, too, your insurer will handle the direct settlement of medical expenses with the hospital. If the cashless medical insurance claim is rejected, you will receive notification of the rejection through a letter sent to your registered mobile number and email address.

Importance Of Having A Cashless Health Insurance

Cashless medical insurance holds significant importance for several reasons, which contribute to its increasing demand. Here's why having cashless health insurance is crucial:

Emergency Support

During times of emergencies, you might face financial constraints and lack immediate access to cash. Cashless health insurance proves invaluable in these situations by eliminating the need for upfront cash payments, ensuring you receive the necessary medical care promptly.

Convenient Transactions

Cashless health insurance is designed to eliminate the requirement for cash payments. This streamlines the entire process, reducing administrative hassles and paperwork for both the insured individual and the hospital.

Network Hospital Access

To fully benefit from a cashless mediclaim policy for family, it's essential to select a hospital from the network of healthcare providers associated with your insurer. This ensures seamless coordination between the insurer and the hospital, facilitating direct payment of medical bills.

Steps For Reimbursement Claims

To initiate a reimbursement claim, follow these steps:

Complete Reimbursement Claim Form

Fill out the reimbursement claim form provided by your insurer and submit it to them. Ensure this is done within a month from the date of discharge from the hospital.

Discharge Card

Obtain and retain the Discharge Card issued by the hospital upon your release. This document needs to be submitted to the insurance company as part of your reimbursement claim.

Additional Charges

If applicable, you can also claim pre and post-hospitalization charges in a reimbursement settlement. Present the relevant bills and documents to the insurance company. The submission period for these bills typically falls within 60-120 days, in accordance with the stipulations in your health policy.

To Conclude

In the past, insurance buyers often felt overwhelmed by the complex financial terminology in cashless insurance policies. However, the landscape is shifting dramatically. By carefully examining each detail, you can confidently initiate claims and successfully resolve outstanding payments with your insurer. Making cashless mediclaim policy claims, when approached with interest and attention, is a straightforward process that requires only your focused consideration.

 

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