Mumbai-bound Duronto Express was today held up for nearly an hour at Vadodara junction railway station after the commuters alleged uncleanliness in coaches and non-serving of breakfast on board
Vadodara: Mumbai-bound Duronto Express was today held up for nearly an hour at Vadodara junction railway station after the commuters alleged uncleanliness in coaches and non-serving of breakfast on board.
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When the train arrived at the railway station from Delhi at around 11 AM, the passengers from some of its coaches got down and lodged a complaint with railway authorities alleging that they were not provided the morning snacks by the staff.
They also claimed that many compartments were not maintained properly.
A few commuters also accused the on-board staff of being impolite and indifferent to their pleas.
On their part, the station authorities assured the aggrieved passengers of immediate redressal of their grievances.
Western Railway PRO, Vadodara Division, said the train finally left Vadodara after complaints of passengers were addressed.