COVID positive patients needing a bed must call the ward war room — this was the Brihanmumbai Municipal Corporation’s message on social media recently, in an attempt to make Mumbaikars follow protocols for COVID treatment. With patients and their families facing uncertainties with regard to getting normal and ICU beds, groups of citizens have been helping them out. However, the BMC claims that this parallel window for bed allotment is causing confusion and chaos and could create problems for those in need. Watch this video for all the updates on the BMC vs. Social Media row.