The signal failure was reported at CSMT on Tuesday afternoon. Pics/Sameer Abedi (Story/Rajendra B. Aklekar)
Hundreds of commuters were seen walking on the railway tracks following a signal failure at CSMT
There were no official updates or information on the issue, leading to further confusion among commuters, the commuters said
The Central Railway officials dismissed the incident saying that there was a signal failure and was put right at 3:16 pm
"There was no way for commuters to know what was wrong. We waited for quite some time before jumping on tracks. In this age of communication, the railways still do not have a way to communicate real-time updates inside the train," a commuter Mohanan Raji said
The railways social media accounts are only being used to promote the government and other useless things. A timely update for commuters would do wonders," another commuter Rakshit Doshi added
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