The two railway zones come together to get the parcel delivered to Secunderabad in Telangana from Falna in Rajasthan
Central Railway and Western Railway joined hands to ensure a two-year-old child in Telangana received camel milk — a mandatory medical requirement needed urgently. In a 28-hour-long operation, the two zones of the Indian Railways coordinated to deliver the item in Secunderabad from Falna in Rajasthan.
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On April 25, the nodal officer of Falna on WR contacted us and told us that they needed to send a parcel of camel milk to Secunderabad urgently for a medicinal requirement and sought details of the trains on the route, said Jitendra Mishra, chief commercial inspector, Mumbai Division, CR.
"I checked the schedule of parcel trains and immediately informed him that if they will send the item to Mumbai via 00902 Ludhiana-Bandra Terminus parcel train, then we could be promptly load it on 00111 CSMT-Secunderabad train leaving Mumbai CSMT on April 26 at 3.30pm," he said.
Mishra then coordinated with him and booked a consignment to Bandra Terminus first and then via CSMT to Secunderabad. "We live-tracked the consignment with the help of Mumbai Central (WR) control staff and officers. As soon as the consignment reached Bandra Terminus, a transport was arranged to take it to the CSMT parcel office from where it was loaded onboard the Secunderabad-bound parcel train," he added.
Mishra's role was not over here. He then called up the Chief Parcel Supervisor and Commercial Inspector at Secunderabad and explained the importance of the parcel that would be arriving there by 5.30 am on April 27.
Shivaji Sutar, CR's chief public relations officer, said, "The transportation of essential camel milk was based on coordination among parcel staff and the officers. The consignment reached from Falna to Secunderabad within approximately 28 hours."
WR's chief PRO Ravinder Bhakar said that special teams in every division of the IR are taking care of the medical emergencies as well as the essential transportation during this global health crisis.
Sowmya also thanked the Railways for delivering the parcel meant for her child in such a short time.
CR extends another help
Jitendra Mishra intervened again on Monday to help get a crucial medicine for a heart patient delivered to Chiplun from Vikhroli. "We collected the parcel from his son's residence at Vikhroli and booked it onboard Okha-Ernakulam Parcel Express. As the train doesn't halt at Chiplun, I contacted the staff at Konkan Railway and requested a halt to drop the parcel, which was then handed over to Chiplun Station Master," he said.
28
No. of hours it took the railways to get the milk to the child
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