Yesterday, the Indian Travel Agents' Fraternity a platform for travel agents in India created history by surrendering Capping Letters of Singapore Airlines.
Yesterday, the Indian Travel Agents' Fraternityu00a0a platform for travel agents in Indiau00a0created history by surrendering Capping Letters of Singapore Airlines. This means that no travel agent in the country will now book a Singapore Airlines ticket for you. The airline had withdrawn the five per cent commission it paid to travel agents from December.
The tug-of-war between travel agents and foreign airlines over the issue of payment of commission has stretched for more than three months now. Over 5,000 travel agents across the country are contemplating going on a hunger strike sometime next week.
Rajinder Rai, president, Travel Agents Association of India (TAAI) said, "The airline wants travel agents to recover commission costs from the customer in the form of a transaction fee. This is unfair."
Airlines that withdrew commission given earlier to agents include British Airways, Delta, Swiss Air, KLM and Lufthansa. C V Foo, general manager, Singapore Airlines, had earlier said, "We are committed towards continuing the dialogue process with travel agents and are working towards a mutually beneficial solution."
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