How Bjp Assam’s Covid Helpline Is Winning Hearts For Their Service

Chief Minister of Assam Dr Himanta Biswa Sarma

For Sushmita Kakoti, a permanent resident of Assam currently residing in Delhi, it was nothing less than a nightmare when her 62 year old mother started showing the symptoms of Covid-19. Despite all precautions, the deadly virus had somehow slipped through the cracks. The alarm bells set off when in addition to high fever, her mother’s oxygen levels began to drop in the middle of the night. Not knowing how to react, Sushmita turned to Covid helpline numbers for assistance but did not get any answers. It was only when she dialled 8792739566, the Dedicated Covid Helpline Number of BJP Assam Pradesh, that she breathed a sigh of relief. Sushmita took to Facebook to describe her positive experience and express her gratitude to BJP Assam for their seamless, round the clock and personalized service. She described Mr.Nitesh Pandey, the person at the other end of the call and the person who manages the entire operation as a “God sent” who spoke to her “just like an elder brother”. Following his advice, she made her mother lie in a prone position which gradually helped bring her oxygen levels up. After an hour, she got a call back from Mr.Pandey to check on her. An ambulance was arranged by him for her mother to be taken to the hospital and her hospital admission was also taken care of. This is just one of the 4,000 people across the country who has so far been assisted by the helpline when they found themselves in the middle of a Covid crisis.

MP Dr Rajdeep Roy (Left) & MP Pallab Lochan Das (Right)

The Covid Helpline of the BJP led Assam government was launched under the ‘Seva Hi Sangathan Mission’ on May 21 by Sri Ranjeet Kumar Dass, BJP President of Assam. The dedicated team of professionals which handles the Covid helpline, praised the Assam Chief Minister, Dr.Himanta Biswa Sarma for his ability to inspire to work for the people. The team which comprises of 25 members works 24/7 and has been successful in providing quick assistance and instilling in panicked callers the confidence to handle a difficult situation. Credit must be given to senior BJP leaders from Assam, Sri Pallab Lochan Das,MP from Tezpur and Dr.Rajdeep Roy,MP from Silchar for dedicated backend handling. They have been working closely with the team 24/7 round the clock to provide logistical support including admission to hospitals, supplying oxygen, medical kits, distributing food among others at odd hours.

The BJP Assam under Chief Minister Dr Himanta Biswa Sarma has risen up in the face of adversity against the challenges that come with a pandemic and is earning praises for saving lives remotely through their Helpline. After knocking many doors, a dejected Delhi resident, Mr. Rajib Nath,originally from Assam received 24/7 medical assistance on this helpline when his oxygen levels dropped down to 80. Sushmita Kakoti explained in her overwhelming post how BJP Assam Helpline continued to provide her with mental and emotional support for the 18 days when her mother battledfor her life. The BJP Assam’s Covid Helpline is winning hearts for their resolve to help people and deserve to be lauded for their commitment to service.

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