The online food delivery service Zoop, which IRCTC has collaborated with, is now accessible via WhatsApp Chatbot in Hindi and Hinglish
Image for representational purposes only. Photo Courtesy: iStock
IRCTC launched a new function to make ordering meals on trains more convenient, and it has since been made available in Hindi and Hinglish to appeal to a wider audience.
ADVERTISEMENT
Customers can now order food online by sending a message to the train meal order number on Zoop's WhatsApp, which is 7042062070. Passengers may choose their favourite language, select the restaurant and food they desire, and even check the status and arrival time of their order in real-time using the automated WhatsApp chatbot. The chatbot is incredibly user-friendly because it also shows next-step buttons in the same language.
In addition to taking food orders, passengers may check the PNR Status of their train tickets using Zoop's WhatsApp chatbot. Train travel will be improved for passengers with the addition of this new feature, which will also make it more convenient.
Puneet Sharma, Founder of Zoop, says, "Zoop has successfully reached a vast number of Indian Railways travellers in India with its automated WhatsApp Chatbot. As Hindi is widely spoken across the nation, we have made our bot readily accessible to all Hindi-speaking users, along with Hinglish. By doing so, we aim to extend our services to a diverse range of train travellers, thereby expanding our reach and catering to a larger customer base."
Currently, at more than 150 Indian train stations, Zoop delivers wholesome food endorsed by the IRCTC to passengers' seats. With the addition of this new function, it hopes to increase its customer base and provide travellers with a seamless travel experience. By 2024, it wants to have served 1 lac meals every day at 250 plus Indian railway stations. IRCTC and Zoop are dedicated to improving passengers' travel experiences and making rail travel more practical with the addition of this new feature.
Also Read: This new art series blurs the lines between Mumbai and New York
This story has been sourced from a third party syndicated feed, agencies. Mid-day accepts no responsibility or liability for its dependability, trustworthiness, reliability and data of the text. Mid-day management/mid-day.com reserves the sole right to alter, delete or remove (without notice) the content in its absolute discretion for any reason whatsoever
Subscribe today by clicking the link and stay updated with the latest news!" Click here!
