As instances of unruly behavior on flights continue to be reported, former cabin crew members and an Indian airline have come together to discuss the challenges faced and the rules governing such situations. Additionally, a Mumbai psychiatrist sheds light on why such behavior is on the rise and suggests potential solutions
Image for representational purpose only. Photo Courtesy: istock
“We really can't get you a chicken sandwich at 35,000 ft above sea level if we're saying that it's over,” says Shirin Bhandare, a former flight attendant with a national air carrier. The Mumbaikar, who was a part of cabin crew for most part of her career, has switched the industries to become a social media influencer. However, she feels for her former community, every time a news flashes of passengers misbehaving on the flight. “After paying such high monies for the tickets, the passengers feel that they literally own us but that's not how it works. They need to understand that we too are humans and we too have our own capacities,” she adds.
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