Mumbai: BEST gets command centre at Wadala for live tracking of buses

The CCC will have video walls which will be manned by 16 people

The bus Operational Command and Control Centre (CCC) was inaugurated online through a video conference by Maharashtra chief minister Uddhav Thackeray on Friday. Speaking on the occasion, Thackeray lauded the BMC-run transport undertaking for giving a service true to its name to the people of Mumbai, as it worked even during the lockdown in the absence of local trains, adding that it was taking strong steps towards modernization.

BEST general manager Surendrakumar Bagde said the CCC will have video walls that will be manned by 16 people, and it will help track operations in real-time and give information to commuters.

The BEST app and the GPS in its fleet is a part of the Intelligent Transport Management System (ITMS) and will allow the passengers to track buses from anywhere. He said all the buses have been fitted with GPS for tracking their location and speed.

Salient features of Command and Control Centre

• Integrated monitoring of all the functions of bus operation and maintenance.
• Seating arrangement for 32 persons who would monitor the operation round the clock.
• Monitoring of the operation through the IMS system.
• Tracking of buses.
• Dissemination of all route related information to the passengers.
• Handling of "lost and found article" cases of the passengers.
• Handling of Disaster situation with latest communication equipments.
• Command and Control Centre equipped with the latest surveillance system.
• Two video walls, each comprising of 9 TVs of 55 inches fitted for monitoring.
• Conference hall equipped with modern facilities.
• UPS and Server room to ensure uninterrupted power and connectivity.