In pursuit of excellence

30 July,2009 08:13 AM IST |   |  Vaidehi Limaye

Even as parents protest decision of New Era school to shift premises, the school delivered justice for parents over a 'trivial' issue


Even as parents protest decision of New Era school to shift premises, the school delivered justice for parents over a 'trivial' issue

The New Era School gained notoriety on Tuesday when parents and students held the city to ransom with one of the longest ever rasta rokos in the city to protest the school's decision to move premises.

But this incident shows up the school in a different light a four-year fight for justice for the school's parents.

Wrong

Right

Oops! As 'excellence' was spelt 'exeelnence', the school wanted the stores to refund parents

In 2005, the New Era School had registered a case in the Parel consumer forum against three stores for selling faulty school uniforms.


The petition said the stores had used a wrong emblem with a spelling error. The T-shirts had the word excellence spelt exeelnence and the emblem was wrong too.

All the three stores Madura, Anukul and Kalpana had sold more than a 100 uniforms each to students.

When school authorities noticed the error, they asked the stores to replace the uniforms with new ones. They refused.

The school then filed a case against the shop owners under the Consumer Welfare Act in May 2005. The court ordered a compensation and Anukul and Kalpana agreed to refund parents.

No refund

However, Madura Stores didn't. "We asked Madura stores to at least refund the amount to the parents, but they suggested re-patching the error on the same uniforms.

So, we asked for a refund of Rs 11,780," said Jehangir Gai, lawyer for New Era School.

Madura Stores owner, Dinesh Dedhia, said, "The school hyped up a petty matter.

We were not informed by the forum or the school's lawyer about the order, so how do they expect us to make a refund? We have decided to move the case to the State commission."
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New Era School rasta rokos Parel consumer Madura Anukul Kalpana