23 July,2021 12:47 AM IST | Mumbai | BrandMedia
Gaurav Suri
It is true that no business runs without the customers; similarly, no successful company can run without efficient and visionary leaders at the helm of affairs. One of the most famous and accomplished basketball player of all time, Michael Jordan, offers only one piece of advice when it comes to being at the top: "Earn your leadership every day".
Most people confuse leadership as stemming from the authority of a post a person holds, whether it's in police, armed forces, or business. It is a common misconception that people follow the post, not the person on the post.
However, history has showed us time and again the inability of non-leaders to guide their team through the times of crises. At such occasions, people's true characteristics are tested and reveal the qualities in their barest forms. Notably, this also becomes the moment for leaders to shine through and prove their worth.
In the travel telecom sector, Gaurav Suri is one such remarkable personality who has proven his leadership qualities repeatedly and is an epitome of following Michael Jordan's advice of "earning your leadership everyday".
Gaurav Suri is the Business Head at Matrix Cellular Services, the leading Mobile and Data Solutions provider to Indian travellers and presently operates with multiple services portfolios. His professional career has spanned decades, primarily in different positions of leading operations of various teams.
As the Business Head, he has been a key player in the Company's foray into expanding its business.
As a result of the aggressive growth under him, the Company now provides International SIM Card, International Travel Insurance, Foreign Exchange Cards & Business VAT Refund among its various services.
An experienced professional in the industry, Gaurav Suri holds a Master of Business Administration (MBA) degree, with specialisation in Sales and Marketing Operations/Marketing.
He has cultivated a captivating reputation for himself while performing as a Vice President and boasts of a diversified profile of work in the telecommunications industry.
During his journey, he has handled many departments while simultaneously differentiating and driving revenue for Matrix Cellular. These range from managing branches in Sales Operations and Client Negotiations to closely dealing with the Company's Customer Relationship Management (CRM), and Customer Satisfaction division.
Gaurav Suri emphasizes on thinking big in the face of problems and considers his "winning mentality" as the force that drives his optimism.
Over the years, he has displayed his uncompromising attitude in helping the company scale upwards aggressively across the Indian and global markets.
Additionally, Gaurav Suri also oversees end-to-end sales solutions for the clients and has carved out his niche as a 'problem solver'. Having always led from the front, his image with his associates and team-workers is that of being a "200 percent person".
Under his management, Matrix Cellular has become the foremost choice of international flyers from India when it comes to travel solutions and tourism packages. He stresses the importance of integrity at all levels in a business and fosters new and diverse talent that effectively benefits both the customers and the Company.
