The Future of Consulting: Experiential Insights from Deepak and Shanu Malkani, Co-Founders, IndusGuru

01 October,2024 03:30 PM IST |  Mumbai  | 

IndusGuru


The business consulting industry is transforming significantly, driven by technological advancements, changing client expectations, and evolving business models. Deepak and Shanu Malkani, co-founders of IndusGuru- among India's first curated online marketplaces for expert consulting skills- offer a unique perspective on the future of consulting, emphasizing the need for flexibility, specialization, and a client-centric approach.

Shift Towards Outcome-Based Consulting
The consulting industry is witnessing a significant transformation with the growing demand for outcome-based consulting. Clients increasingly seek measurable results from their engagements, which shifts the focus from traditional advisory roles to delivering tangible outcomes.

This change necessitates that consulting firms develop metrics and performance indicators that clearly demonstrate the value delivered. By focusing on end results - whether it is cost reduction, revenue growth, or other measurable business performance indicators - this model aligns the incentives of both the consultant and the client, fostering a partnership rooted in accountability and shared goals.

Specialized Expertise
As organizations encounter increasingly complex challenges, the consulting industry is witnessing a growing need for specialized expertise. Today, clients prioritize consultants with niche knowledge who can provide tailored solutions to address specific issues. While traditional consulting firms once focused primarily on hiring MBA graduates, a recent survey conducted by IndusGuru indicates a shift toward hiring graduates from Technology, Design, and Humanities backgrounds, as well as lateral hires from various industries.

This trend reflects the industry's evolving approach to talent acquisition, as firms seek professionals with diverse skill sets to meet the varied demands of their clients. Platforms like IndusGuru facilitate this shift by connecting companies with independent experts across 30 industry sectors and numerous functional areas, making it easier to identify the right talent for specialized roles.

Technological Enablement
Artificial Intelligence (AI) and Machine Learning (ML) are revolutionizing the consulting industry by enabling the analysis of complex data sets at unprecedented speeds and depths. Consulting teams can now routinely use AI tools to identify market trends & client intelligence - that support business development and run some typical business & financial analytics that help identify improvement areas for clients. AI-driven analytics can identify patterns and predict trends, offering strategic insights that inform decision-making processes. The ability to analyze vast amounts of data allows consultants to provide more accurate and timely advice, helping businesses understand market trends, customer behavior, and operational efficiencies.

Gig Economy and Flexible Workforce
The rise of the gig economy is influencing the consulting industry by allowing firms to tap into a diverse pool of freelance talent. This model offers unparalleled flexibility and access to a wide range of skills without the traditional overhead costs associated with permanent employment. Consulting firms can engage independent experts on a project basis, ensuring they have the right talent for each specific task or challenge. A survey conducted by our platform, IndusGuru, reveals that in the coming years, up to 10-20% of all consulting hours deployed by firms are expected to be fulfilled by external gig and freelance talent, reflecting a significant shift in talent strategies.

Offsite and Virtual Consulting Models
The COVID-19 pandemic accelerated the adoption of remote consulting. With the necessity of maintaining operations during lockdowns, firms quickly adapted to virtual communication and collaboration tools, enabling them to serve clients from any location. This shift has proven beneficial and led to several lasting changes in how consulting services are delivered.

Remote consulting expands the geographical reach of firms and offers clients greater flexibility. Clients can engage with consultants without the need for on-site visits, allowing for more efficient use of time and resources. This new model encourages diverse interactions, from virtual workshops to real-time collaboration on projects. As this trend continues, it is likely to lead to more cost-effective solutions and a wider selection of consultants, as firms can easily tap into talent regardless of location.

Conclusion
In this new era, consulting firms must embrace these trends to remain competitive. They need to invest in technology, develop outcome-based metrics, adopt remote work models, cultivate specialized expertise, and leverage the gig economy. By doing so, they can position themselves as strategic partners that deliver value, innovation, and results.

About IndusGuru
IndusGuru, a specialized gig expert consulting platform established in 2016, was created to address some of these evolving trends transforming the consulting industry. With a network of over 3,000 independent consultants across diverse industries and domains, IndusGuru aims to be the preferred platform for consulting firms and corporates seeking on-demand expert talent. Having built a strong and credible presence in India, IndusGuru is now expanding its reach to global markets, including the US, Middle East, and other regions, to cater to the growing demand for high-quality expert talent from India.

To know more about IndusGuru; https://www.indusguru.in/

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