Khemchandra Birhade
The exciting entrepreneurial journey of Khemchandra Birhade, Executive Director Of DeviceAMC Pvt. Ltd. recently got another recognition in the form of the prestigious 'Bharat Udyog Gaurav Puraskar' The award was bestowed upon him in a glittering function in the presence of industry stalwarts and many honourable guests.
Khemchandra Birhade is known to redefine the transit technology service sector with his innovative ideas. He, along with co-founding partner Nilesh Satpute, started the firm Sarvatantra DeviceAMC Pvt. Ltd. some 5 years ago. Today, it is one of the leading companies in repairing, servicing and maintaining POS & AI based Robotic devices of any brand in the world for sectors of Transport, Mobility SmartCity, Retail & Banking. Notably, it has worked for multi-national firms gaining experience in transit technologies that make use of AI & IoT sensors, particularly catering to Transport Technologies, Mobility & SmartCity Development.
The company excels particularly in the Maintenance & Support of Mission Critical 'Electronic Devices' sector for System Integrators (SIs) and multinational nationals having their end clients in government sectors. Notably, it has gained a very methodical research-oriented experience. Therefore, it patented a special procedural SOP of maintaining, servicing and supporting electronic assets to perform functioning at a 24X7 level at a very cost effective price points in turn-key projects for any client.
Based on this need of clients in not having any penalty for downtime, the company actually understands their pain areas that hurt them the most, particularly the need to:
1. Arrest Cost of managing their Service Level Agreements (SLAs) with their end clients for turn-key nos devices & equipment that have to perform 24X7 with Zero defect.
2. Achieve zero penalties and avoid the high cost of maintaining their Manpower of Engineers in their contracted turn-key projects.
Through company's cost effective and highly methodical patented service engineering deliverable, it quickly bring their penalties to zero in any project that it undertakes. At the same time, it ensures that the devices that are under their service contract are able to have a 24X7 smooth performance over the period of our AMCs that it signed with its clients.
Since its inception, the company has been addressing the Transport, SmartCity and Finance sector, where use of mission critical devices and maintaining them in the Goverment Projects or Projects of Multinational Companies demanding 100% performance of their mission critical devices with Zero Downtime & Zero Penalties for them. The first major turn-key project for AMC of POS was signed by the company for 8500 Nos of electronic POS devices for its client, which managed Delhi Transport Corporation (DTC).
Next the company got contracts with System Integrators & Multi-nationals who signed with the company AMC contracts with Bangalore Metro Transport Corporation (BMTC), Rajasthan State Road Transport Corporation (RSRTC), Bombay Electric Supply & Transport Corporation (BEST). The company also started providing various electronic technological devices management services to SmartCity project clients that maintained Ahmedabad SmartCity & Shimoga SmartCity.
It also served management of CCTV surveillance devices for Loksabha and Vidhansabha elections in various states of India like Maharashtra, Uttar Pradesh, Bihar & Union Territories of India for Turn-key CCTV installations. The company also entered the B2C service sector for its Amazon & Flipkart e-commerce Resellers clients to maintain & service their various electronic devices including the Robotic Vacuum Cleaner Machines across India at 14 state capital locations. Here it's service engineers provide the customer support services to almost all B2G, B2B & B2C customers.
