Ravi Jagadish
With nearly two decades of diverse industry experience and a proven track record of leadership in data engineering, Ravi Jagadish stands as a driving force at a leading Fortune 500 FinTech company in Virginia, USA. He is for his result-oriented approach to building and managing enterprise-level applications and solutions across various domains, including Banking, Medical Devices, and Peripheral device sectors. In his professional journey, he has ascended the ranks from positions like Quality Analyst and team lead to more responsible positions, and now standing as a People manager. International Achiever's Awardee, Ravi Jagadish exemplifies harmonizing business priorities with customer satisfaction while adhering to strict SLAs and compliance frameworks.
At the forefront of Site Reliability Engineering for mobile and web banking applications, Jagadish led a dynamic team ensuring the seamless operation of platforms used by approximately 40 million users monthly. His leadership focused on user-centric solutions and continuous system optimization on both mobile and web platforms. This approach resulted in achieving platinum resiliency for the platforms, with a robust 15-minute recovery time objective (RTO), proficient incident response, and strategic cybersecurity partnerships.
Jagdish has been a cornerstone in the realm of Vulnerability Management, overseeing the security aspects of Mobile Banking Platforms hosted in the AWS Cloud. His role was instrumental in orchestrating a comprehensive cybersecurity initiative aimed at identifying and rectifying vulnerabilities. This initiative enhanced system security, data protection, and compliance through diligent management of cloud controls, including S3 Bucket Policies, Security Group rules, EC2 instances, and Lambda functions.
Jagadish's expertise was particularly evident in his handling of Static Code Analysis and Static Application Security Testing vulnerabilities. His vigilant management of the cloud environment coupled with a keen focus on Identity and Access Management (IAM), fortified the security infrastructure against potential breaches. His prowess in leading and adapting in a dynamic cybersecurity landscape, maintaining high security and compliance standards, and safeguarding the integrity of the banking platforms solidified his commitment to security excellence. Jagadish also led the development and deployment of the Customer Activity Logging application, enhancing the company's responsiveness to customer issues by 60% and successfully migrated the Customer Audit logging application to the AWS cloud, which proved to be cost-efficient.
His adeptness at data management shone through in the implementation of the Enterprise Data Lake initiative, significantly streamlining the company's data management procedures. Jagadish's leadership and his commitment to talent cultivation and continuous progress further shone through in his efforts to craft a user-friendly Wiki Interface, improving the efficiency of the Level 2 Support team, and establishing a top-performing Level 2 Support Engineering team.
His active participation in talent acquisition and hackathons underscores his dedication to the industry's advancement and his dedication to this operational excellence has garnered him significant recognition, with several Spot Awards.
Ravi Jagadish's career journey reflects a relentless pursuit of excellence in the realms of data engineering, cybersecurity, and talent development. His numerous accolades, including International Achiever's Awards, serve as a testament to his invaluable contributions and unwavering commitment to advancing the industry.
