Here’s How Paltech Is Serving The Underserved Businesses; Helps Them To Attain New Heights In Operational And Functional Procedures

Agni Jonnalagadda, COO of PalTech

Q1 Tell us in detail about PalTech.

Answer: PalTech is an offshore IT Consulting company that offers wide-ranging digital transformation services to businesses across industry verticals. With a digital-first approach at its core, the solutions offered by PalTech include product engineering, cloud computing, and data management services, among others. The company also offers a range of engagement models and by helping firms integrate digital transformation into the core of their strategies, it's helping its clients create new opportunities, deliver better experiences, and improve their bottom-line performances to realize better profitability.

Q2 How is PalTech serving the underserved businesses in India?

Answer: Underserved businesses in India have always found it difficult to access digital solutions that are capable of bringing transformational change to their businesses. PalTech realized this core need of lagging businesses and by offering a holistic constellation of consulting services, the company is playing an instrumental role in optimizing their performance and value creation. The service portfolio of PalTech includes product engineering, data management, and cloud computing and by integrating these digital solutions into their functional procedures and operational mechanisms, underserved businesses are attaining new heights of success in their operational domains and functional procedures.

Q3 What big things are you looking forward to?

Answer: With our digital solutions, cloud computing, product engineering, and engagement models, we at PalTech are bringing holistic change to the business world and society at large. As we step up our efforts to expand, grow, and strengthen across geographies, we would like to contribute towards developing a self-sustainable ecosystem for the category of offshore IT consulting firms. We also aim to further step up the level of technology integration in our solutions to help businesses across the size and industry verticals to achieve elevated business process efficiencies.

Q4 What is it that you want to build?

Answer: For over two decades we have successfully built self-managed engineering teams and exceeded expectations by delivering superior experiences to clients. Going forward, the idea is to keep our focus intact on core aspects of performance and by earning the trust of teams and keeping their energy high, PalTech aims to establish new milestones of success in the years to come. We would also like to carry forward our success momentum and as we expand our footprints globally, our focus on quality, reliability, and delivery will continue to grow stronger by the day.

Q5 How much of the world is going to change by what you are doing?

Answer: The primary focus of PalTech is to help its clients achieve higher levels of growth and profitability. To achieve this, PalTech is offering top-notch software solutions, cloud computing, and significantly better business engagement models for superior decision-making capabilities. Our IT consulting services are enabling businesses to adopt the customer-centric culture and make use of AI and ML-based solutions to sense and respond to market changes on a real-time basis. Our digital-first approach is also helping clients to optimise their cost structures and deliver superior customer experiences to their target audiences.

Q6 How do you explain your company to someone in the industry?

Answer: We are one of the prominent names in the offshore IT Consulting space that offers a range of resilient technology solutions for businesses focused on growth and expansion. We help clients achieve digital transformations in the domains of product engineering and cloud computing. We also offer different engagement models for managing team extensions and product methodology besides extending industries the convenience of the BOT model. We also offer API enablement, custom software development, and app modernization services. Our digital solutions come equipped with new-age technologies such as AI, ML, and automation and this integration keeps our solutions one step ahead of the rest.

Q7 What are the growth and expansion plans for PalTech?

Answer: We at PalTech are very enthusiastic about future growth and given the pace at which digitalisation is sweeping across the world, we would like to spearhead this revolution with the help of our distinctively competent service portfolio. To stay ahead of the innovation curve, we are planning to hire more than 1,000 personnel by the end of 2024. Besides, we are also looking to expand our operational base and set up new offices across India to offer better support to our client base which is now spread across the world.

Q8 What is the future of the IT Industry? Share some insights into the industry.

Answer: The pace at which the IT industry is embracing innovations has reached unprecedented levels. The integration of AI and ML is further paving the way for new inventions and this coupled with the emergence of cloud computing and software-agnostic platforms will change the very basic underpinnings of the industry. Going forward in future, the prospects of low-code development will also pick up pace and take the entire ecosystem of the industry to grow beyond the core-technical aspects of the development.

Q9 What are the key features of PalTech's platform that differentiate it from other technology companies in the market?

Answer: The unique approach of combining industry challenges with the larger perspective of society makes the PalTech platform the most innovative and encompassing platform of modern times. This coupled with the digital-first approach and customer-centric culture of our company differentiates us from our contemporaries. We are also proud of our distinctive ability to identify the potential of human-centric business models that keep us ahead of the innovation curve by generating opportunities for all stakeholders in different business ecosystems.

Q11 How has PalTech's technology solutions enabled the industries it serves, and what are the potential future implications?

Answer: Our technology solutions have been able to make a mark and by enhancing both the effectiveness and efficiency of business processes, clients across industries have been benefiting enormously from our solutions. From migrating to cloud platforms to generating business intelligence to developing apps, the digital solutions of PlaTech are serving players across industries to make a switch from legacy mechanisms to more efficient modern systems. Further, we are revolutionizing sectors by enabling the development of data ingestion tools, automated portals, next-gen analytical solutions, and cloud warehouses among others. All these solutions are making businesses more productive and profitable by enabling organizations to deliver superior experiences to their target markets.

Q12 What steps is PalTech taking to ensure the security and privacy of its Customer's data, and how does this compare to industry standards?

Answer: We use the highest level of safety and security standards to protect the data and sensitive information of our customers from any potential leak or hacking attempts. PalTech uses multiple layers of safety and by using multi-factor authentication, we ensure that only legitimate users get access to the information. Among the industry players, we are leading the pack in terms of offering the most robust and evolved security systems and this fact has been constantly testified by the praise that we receive from our clients regularly.

Q13 What is PalTech's success mantra?

Answer: A resilient and adaptive culture is a key strength of PalTech that has helped the company to outperform itself and stay ahead of the curve. We invest heavily in the holistic well-being of our employees and this empathy inspires our teams to exceed expectations and deliver superior results consistently. PalTech's focus on innovation led by new-age technologies has also contributed to its success story and we are committed to taking the integration of new inventions in our services to a notch higher in the days to come.